Parmesh Bhatt's City Track
CiviConnect.com
Introduction
Here is all you should know about this project of us. The project basically is a website in which it is divided in two parts. First part is for users / public who would like to notify about any mismanagement from government side.
Second part is where the admin comes in the . The admin will have all the rights to see the complaints filed by users. Admin can delete/update the process of the requests by the users. This project which we made is a very small part of which the real government site has already established. This was the very first step of ours to give the people of the country a better way to solve their day to day issues in which government too plays a role in there.
Here is our Indian government complaint management site from which we got the idea about out project.
https://pgportal.gov.in/.
Working
Our project basically asks user about their details related to their complaint like what is the issue and sub-issue and if possible an image related to their issue due to which the government officer can easily detect the problem and help the user to solve the issue.
In the admin side, the user's details will be collected and as soon as the officer is able to process the user's request, in the users profile it will automatically be updated about the current progress of the request which the user has made. Moreover, the admin can easily detect the issue here as right now we have limited the request only till cities.
Comments
Post a Comment